Refunds & Exchanges

Here at InStyled, it's important to us that you are happy and strive to do everything we can to ensure this. If you have any issues with your order, please get in contact with us asap so we can resolve it for you.

CHANGE OF MIND

We do not offer refunds, returns or exchanges due to change of mind, so we kindly ask that you choose carefully.

DAMAGED GOODS

We pride ourselves on our product quality, ensuring your order meets our standards before being packaged up and take extra precautions to ensure your products arrive to you safely.

In the unlikely event you receive a product damaged in transit, please contact us within 24 hours of receipt of goods at info@instyled.com.au with your:
- Order number

- Photos of damaged item

- Photo of the shipping label, packaging and any damage to the shipping box.

Once all of the above has been received by us and the damage has been confirmed and assessed by the team at InStyled, a refund will be honoured to the value of the damaged item, any discount codes will be included in this total. Shipping costs are non-refundable.

FAULTY ITEMS

If you feel your product is faulty, please contact us within 7 days with photos and information so we can investigate further. The item may need to be sent back to us at your expense. Once the item has been returned to us and inspected, we will contact you regarding a resolution.

We do not issue refunds, exchanges or returns on our candles if they haven't been used according to our Candle Care guidelines.

ORDER CANCELLATIONS

We do not offer order cancellations.

Sale items are non-refundable, unless they are damaged.

We do not offer exchanges.

For further information, we can be reached at info@instyled.com.au

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@instyledcandles

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Where you will find us for the next 3 months. Pop onto our website for more details for each event. It’s a huge few months!!
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We are here at Bateau Bay Square today and tomorrow only!! Pop down and say hello.
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Coming to Bateau Bay Square this Thursday and Friday!
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We are looking for people who would love to work with us helping with our pop ups in shopping centres around the coast and Sydney.
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We’re excited!! It’s a double market weekend!! And it feels like forever but we are back at the station in Newcastle on Saturday and @madeandfound__ at Red Head Sunday!!!!
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We have been a little quiet on here lately as we are working on something new. We are having a little change on some of our styles. Still all the same formulas, scents and ingredients just a few different looks! Coming soon!!
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We are coming to Gosford Farmers Market today from 7am! @gosfordfarmersmarket
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We are here today at Speers Point Park until 1pm. Gorgeous weather for a market! @homegrownmarkets
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It’s been a HUGE month of snap bars at Nelson Bay this January. So it’s time to start stocking back up. Including some new scents 😁😁
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We are welcoming the new year with our first market at Nelson Bay tomorrow!
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We are a little late for Boxing Day but we are throwing a massive 20% off store wide until 2024!! Get your orders in! www.InStyled.com.au
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Thank you to everyone who has supported us this year, for everyone who came to visit us at all out markets and pop ups you are amazing!! We are now finished for the year with all our markets and pop ups but we will still be available online and available until Saturday for pick ups for gifts in time for Christmas.
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Don’t forget our sneaky little visit to Kincumber Shopping Village! Just 2 days! Here Wednesday and Thursday only!
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Stock has finally arrived back in and we are making and boxing up ready to restock our Xmas tree diffusers to our favourites at @uminabeach_flowers_gifts
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We have decided we need do a quick stop back at our favourite centre. Kincumber shopping village. Wednesday 6th and Thursday 7th only!!
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We have the most amazing line up of markets this weekend! You will find us from the Hawkesbury to The Hunter Valley. It’s time to get your Christmas shopping on! Saturday - @longjettymarkets at Long Jetty Foreshore 9 - 2pm Saturday - @homegrownmarkets at The Station Newcastle 10 - 2pm Sunday - @homegrownmarkets at Bimbadgen Pokolbin 10 - 2pm Sunday - @eatshoplove_marketsandevents at The Hawkesbury Showground 10 - 3pm
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Day 4 at Greenhills Shopping Centre. And our teacher candles have finally made it! Multiple styles and colours available.
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We are popping up at Greenhills for the next week!! Come start your Christmas shopping.
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Super keen for this weekend of markets!! Starting at The Station in Newcastle Saturday and Sunday at RedHead @homegrownmarkets
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It’s wet and wild outside so that means no markets this weekend!! So we are having a massive 20% off site wide until Monday. Jump online and start getting those Christmas presents sorted and why not spoil yourselves!!! Using code 20%OFF on check out. @stoneandbear_
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We are sad to have to let everyone know but tomorrow has been rescheduled to a new date due to the weather just north being nice to us! Sorry everyone!
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We are back again this year for the amazing day out @cessnockstompfestival
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We are back @themarinamarket tomorrow for another amazing afternoon!!
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Here today @longjettymarkets until 2pm!!
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After an amazing weekend going back to our love of floristry for the gorgeous Julie and Stephen we are back in our studio getting all your orders ready for sending out.
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No markets this weekend guys! We are busy back in our old floristry days. We will be back next weekend with a massive weekend! Any orders put in from today and over the weekend will be processed early next week!
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We are excited!!! This weekend you will find us @uminabeachmarkets from 9am!! We don’t often get here so we are super excited to be invited back for a market here.
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The testing we do to create custom scents for our special stockists!
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We’re excited to have a double @homegrownmarkets this weekend!! Weather is looking amazing for the perfect weekend of markets, come say hello!
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It’s been a while for our markets but we are back today @homegrownmarkets at Speers Point Park today until 2pm
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Now also available online!
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You have all been asking if we do diffuser refills. Well it is finally here! Our diffuser refills have enough to refill our reed diffuser bottles twice! All you need do is select your scent then purchase new reeds in your choice of style!
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Come check it out!! We love these markets at Speers Point Park! Tomorrow 10-2pm
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We are often asked if we do custom orders, and the answer is absolutely!! Contact us today for your custom needs, wether it be for your business and clients, wedding gifts, shop orders. www.InStyled.com.au
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Check it out! We have 20% off until Friday 30th!!
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Here @longjettymarkets today until 2pm
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Tomorrow we are @gosfordwaterfrontmarket !
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It’s a massive long weekend this weekend! Check out these amazing days out and come say hi! Saturday and Sunday - Lions Club Tea Cosy expo, Umina Beach Surf Club 9-4pm both days. Saturday - Westy’s Harvest Festival 9:30 - 4pm. Sunday - @homegrownmarkets Redhead 10-2pm. Sunday - Day on The Farm West Coast Juice - 993 George Downes Drive Kalnura 10-4 @browse_au Monday - Wollombi Market 8-2pm Wollombi Cattle Yards
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It’s time for a sale!! We are having 20% off for next three days until midnight 31st May. Use discount code MAYSALE when checking out!
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It’s a triple this weekend! This weekend you will find us @gosfordwaterfrontmarket on the Gosford waterfront Saturday. Then Sunday come check us out @centralcoastchillifestival at The Entrance and @homegrownmarkets at Speers Point
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This weekend find us on Saturday @themarinamarket at Nelson Bay and Saturday we will be @homegrownmarkets at Speers Point! We are excited to be back to our favourite markets as we had to cancel last month due to a massive two weeks of the Easter show. We will have everything for Mother’s Day, including all our amazing gifts packs ready to spoil your loved ones!
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We made it!! Wow a massive Thankyou to @sydneyroyal_eastershow for having us apart of this massive event. Absolutely loved meeting all the new faces and so many of my regulars!! It is now time to unpack and catch up on some much needed sleep!! And finally be with my kiddies who I haven’t seen for way too long! Thank you to everyone who was a part of helping me to be able to do this!
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We’ve made it to day 10 @sydneyroyal_eastershow !!!
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Day 4 @sydneyroyal_eastershow !! Happy Easter everyone!
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Only 8 sleeps to go!! We have been super busy getting prepped for this massive event and we are excited!
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Yesterday was a huge day @longjetty.festival .A massive shout out to @hart.events for putting on an amazing day! Thank you to everyone who came by and supported me, my regular favourites and so many new faces.
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We’re still prepping for @sydneyroyal_eastershow
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We are super excited for this Sunday!! Check out this amazing free event happening in Long Jetty this Sunday from 10am- 6pm
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We’re excited!!! The next three days we are at @newcastleshow.
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Introducing a new scent that we think you are all going to love! It’s fresh!! Lemongrass & Kaffir Lime
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We are excited for this weekend @longjettymarkets this Saturday from 9am!
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It’s time to start prepping ready for the Easter Show!!! We have a lot of stock to pump through over the next 6 weeks!
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See you at Speers Point tomorrow from 9am. We are starting early tomorrow due to it being rather warm, so come out early and beat the heat and enjoy an awesome morning. @homegrownmarkets
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Come check out the amazing produce market at Raymond Terrace tomorrow!!
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This Saturday evening come check out @themarinamarket from 4pm for an awesome night!
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This Saturday we will be back at the amazing @longjettymarkets!!
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Back at @themarinamarket for our last 2 January summer markets at Nelson Bay this week!
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Introducing our new reed diffusers. We have updated them to a matt white glass with natural diffuser sticks.
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We are here @themarinamarket at Nelson Bay Foreshore tonight until 8pm!!
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We are excited to be starting 2023 at Nelson Bay @themarinamarket . We will be here every Wednesday at Saturday through January!!!!
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It’s been massive! But today is our last day for this year down at Kincumber Village outside of coles. Pop down for any last gifts and something to spoil yourselves this Christmas!!
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This Christmas has been huge and with our pop up at Kincumber Shopping Village selling out of items each day we have chosen to close down our online orders until the new year. Please contact us as we still have plenty of stock at our pop up.
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We are coming to @longjettymarkets this Saturday 9-2pm. Come down for an amazing day getting all your last pressies!
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We are here at Kincumber shopping Village from today until Thursday 22nd! Come down and say hello!
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Where you can come find us for all your Chrissie needs! Presents, spoil yourself, that Christmas scent for Christmas Day!!
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We are here at Nelson Bay @themarinamarket this afternoon until 8pm!
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We will be back from our family holiday just in time to be @themarinamarket this Saturday!!! We are rested and ready for Christmas
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Kincumber pop up shop until Monday. We are down at Kincumber Shopping Village out front of Coles. Get organised for Christmas or spoil yourself!
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Let us create the perfect gift boxes to suit! Get organised for Xmas, we are down at Kincumber Shopping Village outside of Phat Chicken this week.
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We’re here @homegrownmarkets at Speers Point Park today until 2pm! It’s a gorgeous day to come enjoy a market
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Tomorrow we launch this years Christmas Melts Advent Calendar! 24 days of melts, a mix from our best sellers and Christmas scents. These will be available at this weekend’s markets @longjettymarkets and @cessnockstompfestival
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This Sunday come to an awesome day out and come say hi!! We will be here from 10-4pm
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We are back!! The weather is looking good so we are back at our favourite @longjettymarkets this Saturday 🎉🎉🎉 vine down while the weather is good, start your Christmas shopping!! We will be bringing this years Christmas range this weekend!!
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Ending tomorrow night at midnight! Don’t miss out on our 20% off sale. Get organised for Christmas early!!
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Starting midnight tonight 20% off site wide until midnight Monday!! Contact us if there is an item out of stock or looking for something particular!
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There has been a lot of requests for strawberry scent! So we finally got onto the need for strawberry melts!
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Where you will find us this month! Come say hey and check out some amazing markets! @tastymarkets @longjettymarkets @homegrownmarkets @newcastleprideinc @gosfordwaterfrontmarket @cessnockstompfestival @davistown.puttputt
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We are restocking our pyramid melts and ready for tomorrow @themarinamarket at Nelson Bay tomorrow afternoon from 4pm!! It’s going to be an awesome evening, buzzing with holiday vibes!
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We are excited for this weekend!! We will be @themarinamarket at Nelson Bay this Saturday!!
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It’s a rainy day with no markets this weekend, so it’s a weekend of topping up our stock 🎉🎉
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It’s starting to look like Christmas here! We have started testing all our new Christmas range ready to launch in the next few weeks! Keep watch!! 😱😱
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We are back at Speers Point Park this Sunday for @homegrownmarkets. Come say hi, and have an awesome day out!
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This Saturday come find us @gosfordwaterfrontmarket . And check it, New Location!!!
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Well you guys absolutely wiped us out yesterday with our new XL coloured glass candles!!! So we have restocked ready for another day down at Kincumber Shopping Village
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Check out what’s back in stock with the new addition of the gold/blue swirl jars!! And we have them down at Kincumber Shopping Village out front of Coles this week.
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Next week we are back at Kincumber Shopping Village from Monday to Saturday!
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This Saturday we are back @longjettymarkets . We are excited and love these amazing markets!!
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